Dental Office Manager – Smiles by Mario Montoya (Atlanta, GA)
At Smiles by Mario Montoya, we don’t just transform smiles; we redefine the dental experience. As a high-end boutique clinic in Atlanta, we are equipped with cutting-edge technology and a relentless focus on excellence. We are currently in a phase of dynamic growth and are seeking an operational strategist who shares our passion for innovation and exceptional service.
We are looking for a high-level Office Manager with a proven track record of 8+ years leading clinical operations. We need more than just an administrator; we need a proactive leader capable of optimizing our financial and operational efficiency while ensuring every patient receives world-class care.
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Key Responsibilities
• Human Capital Leadership: Oversee, recruit, and empower both clinical and administrative teams, fostering a high-performance, collaborative culture.
• Operational Excellence: Optimize daily workflows, from intelligent appointment scheduling to efficient inventory management and dental technology maintenance.
• Strategic Financial Management: Full oversight of budgets, accounts receivable/payable, complex insurance claims processing, and meeting monthly revenue targets.
• Patient Experience: Serve as a brand ambassador, resolving patient concerns with diplomacy and ensuring a seamless "patient journey."
• Compliance & Regulations: Ensure the practice operates under the strictest HIPAA and OSHA standards.
• Growth & Expansion: Collaborate on local marketing initiatives and patient retention strategies to expand our community.
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Desired Profile
• Experience: Minimum of 8 years in dental management or administration (required).
• Skills: Expert-level proficiency in dental practice management software, electronic billing, and KPI analysis.
• Soft Skills: Assertive communication, strategic thinking, and a solution-oriented mindset in fast-paced environments.
• Languages: Fluency in both English and Spanish (highly valued given our market demographic).
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What We Offer
• The opportunity to join a leading brand in full expansion.
• A modern work environment featuring state-of-the-art technology.
• A competitive compensation package commensurate with experience and results.
• Genuine opportunities for professional growth within the organization.
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