Front Office Team Member

We’re a patient-centered dental office seeking a versatile and enthusiastic Front Office Team Member to join our friendly, collaborative team!
This role is all about flexibility — you’ll wear multiple hats in the front office, jumping in wherever needed to keep things running smoothly and ensure every patient has a great experience. We’re looking for someone who thrives in a dynamic environment and enjoys variety in their day.

What we’re looking for:
• Super organized with excellent attention to detail — you love keeping things structured and efficient
• Warm, approachable people skills — you genuinely enjoy making patients feel welcome and at ease
• Comfortable discussing treatment plans, financial options, and payment arrangements in a clear, compassionate, non-pushy way
• Strong phone skills — friendly, professional, and calm even during busy call times
• True team player who also takes initiative and works well independently
• Creative mindset — happy to brainstorm ideas for patient communications, office improvements, or fun touches
• Very comfortable with computers — Mac/iOS experience is a big plus (we use Mac-based software)
• Previous dental or medical office experience preferred but not required — we’ll train the right person who has the right attitude and aptitude
What you’ll do (and more — we’re flexible!):
• Greet patients warmly and create a positive first impression
• Handle multi-line phones, schedule/confirm/reschedule appointments
• Check patients in/out and manage the flow of the day
• Present treatment plans and financial options clearly and supportively
• Verify insurance, process payments, handle billing basics
• Keep the front desk area organized, welcoming, and efficient
• Assist with various front-office tasks as needed (patient records, communications, light admin)
• Pitch in on creative projects like patient emails, social media ideas, or office events
• Support the whole team to maintain our upbeat, caring office vibe

We offer:
• Competitive hourly pay based on experience
• Health benefits (medical, dental, vision)
• Paid time off & holidays
• 401(k) with employer match
• A supportive, low-drama team environment where everyone pitches in
• Room to learn, grow, and take on new responsibilities
If you’re reliable, positive, quick on your feet, and excited about a role where no two days are exactly the same — helping patients while keeping our front office humming — this could be your perfect fit!

Please send your resume and a short note sharing:
1. Why you enjoy working with people in a healthcare/dental setting
2. Your comfort level talking about finances and payment options with patients

We can’t wait to hear from you!

Only candidates selected for an interview will be contacted. No phone calls please.