Featured Job Posting:
Lead Front Desk Coordinator
LOCATION
Paramus, NJWe are a high-performing, fee-for-service dental practice seeking an experienced Lead Front Desk Coordinator. This is a working leadership role responsible for executing daily front desk duties while overseeing the performance and efficiency of all front desk operations.
Responsibilities Include:
• Answer phones, schedule appointments, and manage provider calendars
• Expert-level block scheduling for doctor and hygiene providers (production-driven)
• Maintain productive scheduling templates and minimize gaps
• Greet patients and oversee seamless check-in/check-out processes
• Complete care calls and treatment follow-up
• Present financial arrangements and collect payments
• Collaborate closely with the Insurance Coordinator
• Provide direction and accountability to front desk team members
• Lead and prepare for daily morning huddles
• Participate in weekly leadership meetings
Qualifications:
• 3–5 years dental front office experience required
• Leadership capability required
• Dentrix Ascend proficiency preferred
• Strong experience with block scheduling
• Strong communication and organizational skills
• Results-driven and patient-focused mindset
Key Competencies:
• Exceptional multitasking ability in a high-volume environment
• Ability to complete tasks independently and proactively communicate status updates
• Strong verbal and written communication skills
• Highly organized and able to prioritize without constant supervision
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