Dental Front Desk Patient Coordinator

Dental Patient Coordinator
Location: Green Valley Ranch — 49th & Tower
Practice Type: PPO & Fee-for-Service (FFS)

About the Opportunity
We are looking for an experienced, motivated, and patient-focused Dental Patient Coordinator to join our close-knit team at our Green Valley Ranch location.

This is an important front-office role for someone who understands that exceptional patient care starts the moment a patient calls or walks through the door. The ideal candidate has prior dental front-office experience, is confident navigating the daily demands of a busy practice, and takes pride in both patient experience and personal performance.

We are looking for someone who is reliable, positive, team-oriented, coachable, and eager to grow. If you are someone who welcomes feedback, enjoys working toward goals, and wants to make a meaningful difference for patients, we would love to meet you.

What You'll Do
Welcome and warmly greet patients, creating a positive first impression
Answer phones professionally and efficiently, helping patients with questions and scheduling needs
Schedule and confirm patient appointments while optimizing the practice schedule
Check patients in and out accurately and efficiently
Verify dental insurance benefits and assist with understanding patient coverage
Collect payments and communicate financial information clearly and professionally
Coordinate treatment appointments and help patients navigate their dental experience
Communicate effectively with patients, doctors, hygienists, and the rest of the team
Provide compassionate service to patients who may be experiencing dental pain, anxiety, or fear
Maintain accurate patient information and documentation
Utilize Denticon as our practice management system and Microsoft Office
Balance multiple priorities while maintaining a high level of accuracy and professionalism
Contribute to a positive, collaborative, and accountable team environment

What We're Looking For
Required:

Previous dental front-office experience
Experience answering phones and scheduling patients
Experience checking patients in and out
Working knowledge of dental insurance verification and benefits
Strong customer service and communication skills
Ability to multitask and remain organized in a fast-paced dental office
Strong attention to detail and follow-through
Professional, friendly, and confident communication style
Reliable, dependable, and committed to being an active member of the team
Comfortable learning and using technology and practice management software
Ability to receive feedback, learn from coaching, and continuously improve
Preferred:

Experience with Denticon
Proficiency with Microsoft Office
Bilingual in English and Spanish is a plus and will be compensated accordingly
Experience in a PPO and/or FFS dental practice
Familiarity with insurance verification, patient estimates, and financial conversations
The Right Personality Matters
We are a close-knit team, and culture is extremely important to us. We are looking for someone who:

Puts patients first and genuinely cares about their experience
Is empathetic and understands that dental visits can be stressful or uncomfortable
Is dependable and follows through on commitments
Works well with others and believes in being a team player
Is coachable and sees feedback as an opportunity to grow
Takes ownership of their work and performance
Is motivated to excel, achieve goals, and continuously improve
Can stay positive and professional when the office gets busy
Is confident but humble and willing to learn
Brings energy, accountability, and a solutions-oriented attitude to the team
Why Join Us?
If you're looking for more than just a front-desk job and want to be part of a team where patient care, teamwork, growth, and performance all matter, this could be a great fit.

We value people who care about doing excellent work, support their teammates, and want to grow both professionally and personally. We are committed to providing our patients with an exceptional experience—and we want our team members to have an exceptional experience working with us, too.

Bilingual English/Spanish candidates are encouraged to apply and will receive additional compensation for bilingual skills.

If you are an experienced dental front-office professional who is passionate about patient care, thrives in a fast-paced environment, and is motivated to excel, we want to hear from you!

Send your resume to Alysia.silletto@peakdentalservices.com