Dental Patient Coordinatior

About Our Practice
We are a fun and caring family-friendly dental practice dedicated to providing high-quality care in a positive and supportive environment. Our philosophy centers on creating exceptional patient experiences, and our team is built on trust, teamwork, and growth. We are seeking a new team member who is passionate about patient care and wants to grow with us.
About the Role
As the first point of contact for our patients, you are the friendly voice and welcoming face of our practice. You will ensure a seamless and positive patient experience from the moment they walk through our doors until their visit is complete. A successful candidate will be a compassionate, detail-oriented, and reliable "people person" with outstanding communication and organizational skills.
Key Responsibilities
• Greet and check in patients with a warm and friendly smile. Manage incoming and outgoing calls, texts, and emails in a professional and enthusiastic manner.
• Maintain organized patient records and documentation within the office management system.
• Effectively manage the daily appointment schedule for multiple providers to ensure a smooth patient flow. Schedule and confirm patient appointments and coordinate follow-up care.
• Register new patients, verify existing patient demographic and insurance information, and manage all necessary patient paperwork.
• Collect co-payments, process payments, and obtain signed financial agreements.
• Assist with various administrative tasks, including processing mail, scanning documents into our dental software, and maintaining a clean, organized and welcoming reception area
• Work closely with the clinical and management staff to ensure patient needs are met and contribute to a positive and cooperative work environment.
• Resolve patient inquiries, concerns, and scheduling conflicts in a calm, professional, and resourceful manner.
• Handle patient check-in, registration, and maintain patient health & dental records with strong attention to detail and adherence to HIPAA privacy practices

Job Type: Full-time
Expected hours: 30 – 34 per week
Benefits:
• 401(k)
• Employee discount
• Paid time off
Schedule:
• 8 hour shift
• No nights
• No weekends
Ability to Commute:
• Windham, NH 03087 (Preferred)
Ability to Relocate:
• Windham, NH 03087: Relocate before starting work (Preferred)
Work Location: In person

We are a fun, upbeat and caring family-friendly and private general dentistry practice. We pride ourselves on creating a welcoming and supportive environment for both our patients and team members. We prioritize the use of the latest technology. We use Eaglesoft and our office is all digital ( all x-rays, trios scanner) For our hygienists, we have ultrasonic scalers.

Not specified